If you need to reset the password for your @itu.edu or @students.itu.edu email address, submit a support ticket for the Email Password Reset group.

In your ticket, please tell us:

  • your full name,
  • your student ID number (if applicable),
  • your personal email address that is registered with ITU (so we can send you the new password), and
  • the ITU email address you need help with.